The region’s leading food delivery and q-commerce app, talabat, has highlighted some of the company’s milestones in 2021.
In 2021, and in the midst of strict coronavirus (Covid-19) restrictions in Qatar, talabat provided support to vendors as many struggled to stay afloat.
With talabat’s expanding delivery platform, customers were able to order what they needed through the platform, and that included food, groceries, medicines, flowers and other non-food items, the company said in a statement.
Additionally, and to help vendors overcome challenges during the pandemic, the company first introduced a three-day cashflow programme for local SME (small and medium enterprises) and vendors in March, focusing on the remittance of their partners, the statement noted.
In the quick commerce space, talabat expanded its talabat mart service, in an effort to reach as many people in Qatar as possible and opened one new “dark store” in 2021, to take the number of stores to seven in total.
This expansion helped accelerate the growth of quick commerce in Qatar, and in parallel meet customers' needs to receive their orders in 30 minutes or less, talabat said.
Francisco Miguel De Sousa, managing director of talabat Qatar, said: “At talabat, we are always looking to bring a positive impact to the community we’re part of and take part in its growth, and with the help of our partners, we were able to use the power of our platform as a vehicle for support.”
“From customers to partners, every member is a contributor to the uplifting and impactful talabat community we have today,” he said. “We look forward to continuing serving you all in the coming year, and wish you all a prosperous year ahead."
talabat’s commitment to give back to the community was strongly highlighted during the Ramadan campaign.
In April, talabat partnered with Qatar Charity for their “Give back” campaign to facilitate donations on the app that surged over QR600,000, a 210% increase when compared to 2020.
As the Ramadan campaign concluded, talabat – with the help of Qatar Charity – helped raise donations to support humanitarian relief efforts in Palestine under the “We Stand for Humanity” campaign in May, and wrapped it up in June under the banner “You made a difference”.
Moving forward to October, talabat, in partnership with the Qatar Cancer Society, raised awareness of breast cancer under the “Pinktober” campaign wherein QR70,000 in donations were made by customers through talabat and talabat mart.
In November, talabat partnered with IFP Qatar as the “Official Foodtech Partner” of Hospitality Qatar 2021 exhibition and conference, where visitors witnessed “talabot”, the first Mena (Middel East and North Africa) traffic autonomous delivery vehicle, made in Qatar and launched by Airlift, which is currently running in the Education City, and later on in Msheireb.
With the aim of strongly supporting Qatar's national football team, talabat partnered with Qatar Football Association to become their exclusive Foodtech sponsor.
This is in addition to providing select QFA merchandise, including jerseys, on talabat mart.
talabat also announced the launch of the Sustainable Packaging Programme in Qatar.
With the goal of contributing to Qatar National Vision 2030, talabat Qatar is now concentrating on a wide range of local initiatives that will have a positive impact on the community.
Consumers can access talabat mart by downloading the talabat app from the App Store, Google PlayStore, and Huawei App Gallery.